What Fili is and how it works

The Fila de Puentes AI assistant, explained with its numbers and its limits.

Fili, the Fila de Puentes mascot, waving hello

Fili answers in seconds, live.

What Fili is

Fili is the Fila de Puentes AI assistant, free and signup-free, built for one thing: helping you cross the Juárez-El Paso border with less time in line. Ask it anything, any hour, in English or Spanish.

What you can ask

Where the data comes from

Fili reads CBP's official report, updated roughly every 5 minutes, together with each bridge's history and Fila de Puentes' own estimate, the same one on the homepage. Its answers are estimates, not promises: check the live wait before you leave. For the details, here is how we calculate the wait.

Frequently asked questions

How much does Fili cost?

Nothing. Fili is free with no signup. There is a daily message limit so it stays free for everyone.

Does Fili speak Spanish?

Yes. Write in English or Spanish and Fili answers in the language you use.

How reliable are its answers?

Fili uses CBP's official report, each bridge's history, and our own estimate. They are still estimates: check the live wait before you leave.

Do I need an account to use Fili?

No. It asks for no email, phone number, or signup. The details are in the privacy notice.

Fili can be wrong. To plan your crossing, confirm with the live wait times; the privacy notice has the data details.